simply put, we have made a sock for the foot, not the shelf. we can confidently say there has never been a luxury dress sock constructed like ours. we started by using the world's finest fabric, peruvian pima cotton, and added vital details like the "y" stitched heel, hand-linked toe and doubled over calf band for exceptional fit and durability. through working with a team of board certified podiatrists, we then added arch support to every sock in our line to increase circulation and comfort. we also offer a distinctly cushioned sole in selected styles, that makes you think you are walking on a cloud. 

we say our socks are one size fits most, and we truly mean that. because we use a "y" stitched heel, the fabric organically contours to most foot sizes. with that said, we've had great success with size 6-14 feet fitting comfortably into the sock.

absolutely! while the cushioning may appear slightly thicker than the socks you are used to, keep in mind that the cushion is only on the bottom of your foot and around your heel.  we have tried and tested the cushioned socks in our tightest fitting shoes and they fit beautifully. 

because we added a double-ply terry padding to the sole, there will be some natural piling on the bottom of the sock. we like to think of it as the bottom of the sock is taking the wear-and-tear away from your feet. the piling will not affect the overall look of the sock when you are wearing it.

like the sewn pockets of a new suit jacket or blazer, the lapel button hole is made to be opened. it's as easy as taking a hobby knife and opening the button hole stitch, however we do recommend your local tailor do this for you.

sky's the limit. style is about self expression, so for those who like matching, choose the color that best matches your socks, tie, shirt or shoelaces (within a couple of shades is ok). for those who are adventurous, feel free to reach in your stash of flowers blindly and go.

this one is completely up to you. if you like the larger knots (our personal preference), try the plattsburgh or double windsor, but you really can't go wrong with this tie.

yes. 32 inch laces are your standard dress shoelace length.

this completely depends on the size of your boot, but we recommend doing two things to check. 1) check the current length of your boot lace. if it is less than or equal to 30 inches, the length should work. 2) many boots have larger lace holes and therefore require more substantial laces. if your laces are similar to that of your dress shoe, then the width should work. if you answered yes to (1) and (2), then these laces are perfect. if you have a split decision, then you may just have to use your best judgement. remember, you can always keep them for your dress shoes if they fail your boot test.

yes. all colors go great with any color shoe.

unfortunately, we sell our laces online in packs. feel free to pick your favorite 4-pack/5-pack and experiment.

we accept all major credit cards.

hook + ALBERT protects all credit card purchases through a secure online server.

simply log-in and click the edit billing info button.

+ how is sales tax calculated?

we charge 8.75% sales tax on orders shipped to CA addresses. if you live outside of the CA state borders, then you will not be charged sales tax.

no.

+ which shipping method do you recommend?
if you are not in an immediate rush, we always recommend our standard shipping method through USPS Priority Mail. to meet any rush need, you may choose from a variety of express methods for an additional cost.

+ how much is shipping?
in an effort to make the shopping experience as painless as possible, we charge a flat rate of $5.50 for our standard shipping method for orders below $75. for orders above $75, shipping is on us!
 
+ when can i expect to receive my order after it is placed?
if you select our standard shipping option, you can expect to receive your order in approximately 3-5 business days. if you opt for a rush method, it's your call.
 
+ can i track my order?
yes. you will receive an email with tracking information as soon as it is on its way to you.

+ can i modify an order once it is placed?
if you have not received an email that your order has been shipped, then it may be possible.  simply send an email to us at support@hookandalbert.com with what you need and we will do everything we can to try to make it happen.

+ do you ship internationally?

+ how do i contact the h+A team?
for any questions or concerns, you can email us at support@hookandALBERT.com (10am-5pm EST)

+ i can't figure something out on the website, what do i do?
email us at support@hookandALBERT.com and we will gladly help you out. Should you prefer to speak to us on the phone, simply send us an email with the nature of your issue and contact information and we will gladly call you directly asap.