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Over The Calf
Leather Nato Straps
NEW + FEATURED
FALL 2014 PREVIEW
home > FAQ
What's different about h
Simply put, we have made a sock for the foot, not the shelf. We can confidently say there has never been a luxury dress sock constructed like ours. We started by using the world's finest fabric, Peruvian pima cotton, and added vital details like the "y" stitched heel, hand-linked toe and doubled over calf band for exceptional fit and durability. Working with a team of board certified podiatrists, we then added arch support to every sock in our line to increase circulation and comfort.
Are your socks available in different sizes?
We say our socks are one size fits most, and we truly mean that. Because we use a "y" stitched heel, the fabric organically contours to most foot sizes. With that said, we've had great success with size 6-14 feet fitting comfortably into the sock.
What if my lapel button hole is sewn shut?
Like the sewn pockets of a new suit jacket or blazer, the lapel button hole is designed to be opened. It's as easy as taking a hobby knife and opening the button hole stitch, however we do recommend your local tailor do this for you.
How do I match the lapel pin to my outfit?
Sky's the limit. Style is about self expression, so for those who like matching, choose the color that best matches your socks, tie, shirt or shoelaces (within a couple of shades is ok). For those who are adventurous, feel free to reach in your stash of flowers blindly and go.
Will 32 inch laces fit in a traditional dress shoe?
Yes. 32 inch laces are your standard dress shoelace length.
Will the laces fit in my boots?
This completely depends on the size of your boot, but we recommend doing two things to check. 1) Check the current length of your boot lace. if it is less than or equal to 30 inches, the length should work. 2) Many boots have larger lace eyelets and therefore require thicker laces. If your laces are similar to that of your dress shoe, then the width should work. If you answered yes to (1) and (2), then these laces are perfect. If you have a split decision, then you may just have to use your best judgement. remember, you can always keep them for your dress shoes if they fail your boot test.
Oh, and did we mention that we do carry 54 inch boot laces...
Can I wear the laces with brown or black dress shoes?
Yes. All colors go great with any color shoe.
Can I order just one pair of shoelaces?
Unfortunately, we sell our laces online in packs. feel free to pick your favorite 4-pack/5-pack and experiment.
Which payment methods do you accept?
We accept all major credit cards.
Is it safe to use my credit card on your site?
protects all credit card purchases through a secure online server.
How do I change/add my payment details?
Simply log-in and click the edit billing info button.
How is sales tax calculated?
We charge 9.00% sales tax on orders shipped to CA addresses and 8.88% on orders shipped to NY address. If you live outside of the CA or NY state borders, then you will not be charged sales tax.
do you charge sales tax on shipping?
Which shipping method do you recommend?
If you are not in an immediate rush, we always recommend our standard shipping method through USPS Priority Mail. To meet any rush need, you may choose from a variety of express methods for an additional cost.
How much is shipping?
In an effort to make the shopping experience as painless as possible, we charge a flat rate of $5.50 for our standard domestic shipping method for orders below $75. For orders above $75, shipping is on us!
When can I expect to receive my order after it is placed?
If you select our standard shipping option, you can expect to receive your order in approximately 3-5 business days. If you opt for a rush method, it's your call.
Can I track my order?
Yes. You will receive an email with tracking information as soon as it is on its way to you.
Can I modify an order once it is placed?
If you have not received an email that your order has been shipped, then it may be possible. Simply send an email to us at
with what you need and we will do everything we can to try to make it happen.
Do you ship internationally?
Yes. We currently ship to Canada, UK, Australia, New Zealand, France, Germany, Austria, Chile, Puerto Rico, Denmark, Singapore, Israel, Switzerland, Norway, Netherlands, Italy, Belgium, Japan and Spain. Please be advised that FedEx delivery windows may vary drastically.
How do I contact the h
For any questions or concerns, you can email us at
I can't figure something out on the website, what do I do?
Email us at
and we will gladly help you out. Should you prefer to speak to us on the phone, simply send us an email with the nature of your issue and contact information and we will gladly call you directly asap.
RETURNS / EXCHANGES...
accepts returns on all unused, unworn, unwashed and undamaged items received in the original packaging and in original condition within 21 days from the item ship date. Applies to domestic orders only and certain other exceptions may apply. Please refer to our
for additional details.
How do I send a someone a gift card?
Simply click on the gift card icon on the bottom of the site or under the shop section on the left navigation and complete the required fields. The gift card will be delivered electronically.
When do they expire?
Are they transferable?
Yes. Each gift card will have a very long and unique code that you may pass along to anyone you feel deserves your generous gift. But be careful, the code should be treated as h+A cash.
How do I use my gift card?
Once you are finished shopping, simply go through the checkout process and enter the gift card number at the very end (where payment info is entered) in field marked "gift card number".
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